FAQ

 Frequently Asked Questions

*How can I place an order?*
Select your desired product, add it to your cart and proceed to checkout. Enter your delivery information and choose an available payment method.

*What payment methods do you accept?*
We accept online payments through Razorpay, including available UPI, cards, net banking and other supported payment methods. COD may be available for eligible locations/orders.

*How long does delivery take?*
Delivery generally takes around 3–7 business days after dispatch, depending on your location.

*How can I track my order?*
Once your order is dispatched, tracking information may be shared through your registered contact details.

*Can I cancel my order?*
Cancellation may be possible before dispatch. Contact us as soon as possible with your order number.

*What if I receive a damaged product?*
Contact us within 48 hours of delivery and provide clear photos/videos of the product and packaging.

*What if I receive the wrong product?*
Contact customer support as soon as possible with your order number and photographs/videos of the received product.

*Can I change my delivery address?*
Contact us immediately after placing your order. Address changes may not be possible once the order has been dispatched.

*How do I contact ShopGalleria?*
Email: [shopgalleria.bussiness@gmail.com]
WhatsApp: [9667720981]